From First Call to Final Resolution
Our process is designed so you understand the legal steps not so you follow a debt payoff program.
Step 1: Intake & Conflict Check
You share basic information about your matter, the parties involved, and your location. We:
- Confirm no conflicts of interest
- Determine whether we can practice in the relevant court and jurisdiction
- Identify urgent legal deadlines
Step 2: Case Review & Strategy Meeting
Once we confirm we can potentially assist, we:
- Review court documents, letters, and contracts
- Identify potential legal defenses and weaknesses in the claims against you
- Discuss your practical concerns to understand context (not to create a budget or debt plan)
We outline:
- The legal posture of your case
- A range of likely legal outcomes
- Whether we recommend defense or other lawful approaches
Step 3: Filings & Early Motions
If you retain us:
- We prepare and file appropriate legal responses within required deadlines
- We consider relevant motions (such as motions to dismiss) where appropriate
- We keep you informed about what has been filed and what it means
Step 4: Court Appearances & Legal Communications
As the case progresses, there may be hearings, conferences, or other court events.
We:
- Represent you at scheduled court events, where allowed
- Communicate with opposing counsel on legal issues and procedural matters
- Continue to assess evidence and law as the case develops
All communications are in the context of legal representation, not participation in a debt negotiation or settlement program.
Step 5: Resolution & Legal Follow-Up
Resolution can include:
- Dismissal
- Court orders or judgments
- Other legally recognized outcomes
Afterward, we:
- Explain your rights and obligations under any final order or agreement
- Identify relevant legal deadlines (for example, appeal periods)
- Suggest legal considerations going forward (e.g., monitoring compliance with court orders)
We do not provide ongoing financial coaching or continuing debt counseling tied to your future debt outcomes.
Fees & Payment Options (High-Level Overview)
Depending on your jurisdiction and case type, we may offer:
- Flat-fee structures for certain well-defined legal services
- Payment arrangements in some situations
- Clear written descriptions of what is and is not included
All fees are for legal services only and are not tied to your success or failure in reducing total debt balances through any counseling or settlement program.
Client Responsibilities
Your participation is crucial to an effective legal defense. We will ask you to:
- Provide complete and accurate information about your situation
- Share documents promptly and keep us updated on new legal communications or court notices
- Discuss major decisions with us so we can advise you on legal implications
FAQs
Do you provide credit or debt counseling?
No. ShieldPoint Legal Group is a law firm. We provide legal information and representation regarding consumer-related disputes. We do not provide credit counseling, debt management plans, or individualized financial coaching.
Do you create individualized debt payoff or budgeting plans?
No. Any budgeting or financial concepts we discuss are for general educational purposes only and are not personalized financial plans. For individualized budgeting or debt management, consult a qualified financial professional or certified credit counselor.
Do you manage, consolidate, or resolve my debt for me?
No. We do not manage, consolidate, or restructure debts as a service. Our role is to address legal issues related to lawsuits, collection practices, and credit reporting—not to run a debt management or settlement program.
Can you guarantee that my case will be dismissed or my debt eliminated?
No ethical law firm can guarantee a specific result. Outcomes depend on the facts, the opposing party, the evidence, the court, and the law.
What licenses or certifications do you have?
Our attorneys are licensed to practice law in the states and courts listed in their individual profiles and admissions. We do not hold or advertise certifications as credit counselors or financial planners.
How do I get started?
The first step is to share basic information about your legal matter and any deadlines you are facing. From there, we can determine whether we can assist and, if appropriate, schedule a legal consultation to review your documents and options in detail.